Frequently Asked Questions
is raise craze only for schools?
No way! We work with teams, groups and organizations of all types. Whatever the size, Raise Craze is a great fit for all!
I lost my school's code. how can i join my school's fundraiser?
Easy! Just send an email to firstname.lastname@example.org with your school's name and we will send you the link.
are there any upfront FEES?
Not at all! Create your account for free. Fees are only applied when you receive donations.
HOW DO I RESERVE MY DATES?
No need to reserve your dates. Start your fundraiser whenever the time is right for your group!
DO DONORS MAKE PLEDGES THAT HAVE TO BE COLLECTED?
Nope! Our model is donation-based which means no icky collections - yay!
DO STUDENTS GET PLEDGES PER ACT OF KINDNESS?
No way! This is all about paying it forward, NOT getting paid to be kind. Participants pay kindness forward to others, whether or not they receive donations!
WHEN DO I RECEIVE MY FUNDS?
With WePay, select daily, weekly, or monthly settlements. You decide!
WHO IS WEPAY™?
WePay™ is a world-leader in online payment processing. Raise Craze has partnered with WePay to handle all online donations.
HOW DOES THE 90% PLUS GUARANTEE WORK?
At the end of your fundraiser, we’ll calculate the total net fees. If the total net fees are greater than 10%, we’ll refund the difference! So what are net fees? Net fees are the sum of the Raise Craze fees and the WePay fees minus the fees that your donors cover through our “Keep the Kindness Going” Program. Not applicable in South Carolina - please view SC Pricing here.
CAN WE ACCEPT CASH/CHECKS?
Yes, you can! Log all Cash/Check donations into the software so respective students and classrooms receive credit, then deposit into your bank account. Checks should be made payable to your organization and submitted along with the student's name and teacher. The Raise Craze fee applies to all donations collected using the Raise Craze program including credit card, check and cash payments.
DOES The Raise Craze Fee Apply To CAsh/checks?
Yes, the Raise Craze Fee applies to all donations, including cash & check. At the end of your fundraiser, Raise Craze will calculate the fees due on cash & check donations and send you an invoice for the amount due. However, total net fees are capped at 10% :-)
DOES RAISE CRAZE PROVIDE INCENTIVES?
The reward is giving! However, we totally understand that incentives can be real motivators. Check out the Raise Craze incentive ideas on your Launch tab. We can help you estimate the cost.
WHAT ABOUT STUDENTS WHO DON'T HAVE INTERNET ACCESS?
Not a problem! With Raise Craze, everyone can participate. Paper kindness trackers are available upon request.
HOW ARE ACTS OF KINDNESS PERFORMED? INDIVIDUALLY OR AS A GROUP?
Both ways are encouraged - it’s up to you! We have ideas for all ages! Explore them here: Acts of Kindness
HOW DO YOU MAKE SURE STUDENTS COMPLETE THE ACTS OF KINDNESS?
We operate on the honor system so remind students about the importance of being honest when checking off completed AOK in the software!