Frequently Asked Questions
is raise craze only for schools?
No way! We work with teams, groups and organizations of all types. Whatever the size, Raise Craze is a great fit for all!
I lost my school's code. how can i join my school's fundraiser?
Easy! Just send an email to [email protected] with your school's name and we will send you the link.
are there any upfront FEES?
Not at all! Create your account for free. Fees are only applied when you receive donations.
HOW DO I RESERVE MY DATES?
No need to reserve your dates. Start your fundraiser whenever the time is right for your group!
DO DONORS MAKE PLEDGES THAT HAVE TO BE COLLECTED?
Nope! Our model is donation-based which means no icky collections - yay!
DO STUDENTS GET PLEDGES PER ACT OF KINDNESS?
No way! This is all about paying it forward, NOT getting paid to be kind. Participants pay kindness forward to others, whether or not they receive donations!
WHEN DO I RECEIVE MY FUNDS?
Receive funds as you go! No more waiting around till the end :-)
HOW DOES THE 90% PLUS GUARANTEE WORK?
At the end of your fundraiser, we’ll calculate the total net fees. If the total net fees are greater than 10%, we’ll refund the difference! So what are net fees? Net fees are the sum of the Raise Craze fees and the Payment Processing fees minus the fees that your donors cover through our “Keep the Kindness Going” Program. Not applicable in South Carolina - please view SC Pricing here.
CAN WE ACCEPT CASH/CHECKS?
Yes, you can! Log all Cash/Check donations into the software so respective students and classrooms receive credit, then deposit into your bank account. Checks should be made payable to your organization and submitted along with the student's name and teacher. The Raise Craze fee applies to all donations collected using the Raise Craze program including credit card, check and cash payments.
DOES RAISE CRAZE PROVIDE INCENTIVES?
We do have incentives that correspond with our Physical Incentive Plan! We’ve partnered with an awesome vendor & you can purchase them here - raisecraze.com/shop!
WHAT ABOUT STUDENTS WHO DON'T HAVE INTERNET ACCESS?
Not a problem! With Raise Craze, everyone can participate. Paper kindness trackers are available upon request.
HOW ARE ACTS OF KINDNESS PERFORMED? INDIVIDUALLY OR AS A GROUP?
Both ways are encouraged - it’s up to you! We have ideas for all ages! Explore them here: Acts of Kindness
HOW DO YOU MAKE SURE STUDENTS COMPLETE THE ACTS OF KINDNESS?
We operate on the honor system so remind students about the importance of being honest when checking off completed AOK in the software. We recommend making prizes for most completed AOK about recognition and special privileges instead of extravagant, high-cost items.